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Call Center Services

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Call Center Services

Customer is referred to as the King suggesting that a business should keep their customers happy at all times. This can be achieved by giving your customers a voice. Setting up communication platforms in place instantly helps you achieve this connection between you and your customer 24×7. Our multi-channel services have detailed real time reporting, emergency handling and 100% recording facilities. Regardless of the size of your company, we provide you services such as Cloud Contact Centre Services, Order taking services and 800 answering services as per the needs of your organization. Having us on board, you can be well assured to witness an increase in sales and better conversion rates alongside fully satisfied customers.

Our call center services

  • Inbound Calls

    In the present competitive age, a business is expected to be available at a customer’s service at any time of the day. Keoch IT Solution‘s Inbound Call Centre Services is primarily linked to the contentment of its customer.

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  • Outbound Calls

    High quality and efficient outbound call centre is critical for any business organization that is looking to expand its business, follow-up on customer leads, efficiently execute marketing research surveys and increase the number of sales.

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  • Telemarketing

    Meet all your telemarketing requirements by outsourcing to a pioneer like Keoch IT. By effectively closing sales through our competent inbound/outbound telemarketing services creating leads & increasing your revenue.

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  • Technical Support

    At Keoch IT Solutions, we take 24×7 technical support services a step higher by making sure that we comprehend our customer’s system variables, business environment, and business requirements. High skilled agents available.

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Outsourcing call center to us

Keoch IT Solutions has carved a niche in the call centre outsourcing service world with its commitment to excellence. We have rich experience in offering voice, e-mail/live chat support where we focus on prompt response and first response resolution, lead generation, technical helpdesk and appointment setting services to provide a higher customer satisfaction level. With the help of our team of skillful agents and leading technology, you can be assured that our call centre outsourcing services will boost your sales to success with utmost competence and accuracy for improved customer satisfaction. At a cost that fits right in your budget, our call centre service generate new leads, answers customer queries and help customers solve technical problems. Outsourcing your data to us, in India, straightaway slashes your cost by half without any compromise on the quality of service.

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Call centers in India

Flexible outsourcing policies and high quality services in India have made it easier for companies to outsource their work. India’s innumerable technology service, 24 x 7 support, qualified agents, excellent voice quality, customizable services and low cost lifestyle makes it better to outsource call centre services to a firm in India like Keoch IT Solutions.